Order delivery times depend on where the goods are being shipped to. Below is a list of typical timelines for shipments to each country. These time estimates are based on shipping to larger cities; remote locations may take longer.
Your order may not have been approved for a number of reasons. You may have used incorrect information or we may have queried the purpose of the order. Please contact our team so we can confirm.
No it’s not possible to purchase Yondr branded items for family and friends. The Yondr Shop is for Yondr employees only and to equip our team members to showcase Yondr at any events we host or attend.
The payment process is quite simple. We match your details via SSO and combine them with the purpose of your order so finance can allocate the costs. Feel free to contact us if you have any questions.
If any items are damaged or missing, please contact us via our support form and we will look for a suitable solution.
Yes we offer custom branded items for events. Please complete our marketing request form providing full details of the event and the marketing team will get back to you ASAP.
Please give as much notice as possible so we aren’t constrained by order / lead times.
To amend any incorrect information, please use our support form to notify our team which details need to change.
As soon as your order has been approved, you’ll receive an email confirmation. At that point an email will be sent to the fulfillment house who will package and dispatch your goods.
No, branded PPE must be ordered via Yondr’s Global Buying Desk and specialist supplier More Than Safety.
If you can’t find what you need, don’t worry – contact us and we’ll do our best to find a solution.
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